This section contains the general conditions of sale applied for purchases on the Claudio Savoia Klaus1991 online store. However, please contact us for any information at [email protected]

Kind customers are informed of the following conditions governing all purchase operations on the website It is advisable to read the entire document before purchasing on the site. The following rules are intended as accepted by the Customer without any exclusion at the exact moment in which the order operation is carried out on the site.

Acceptance of the general conditions of sale

In order to place orders through the site, the USERS will be able to register on or alternatively they will be able to purchase as unregistered guests, however, we will verify the veracity of the data by contacting the USER during the confirmation phase. order.

The USER will have the opportunity to make changes to his profile to correct or add personal information.

The USER, by placing an order in the various ways provided, declares to have read all the information provided by him during the purchase procedure, and to fully accept the general and payment conditions transcribed below.

Once the online ordering procedure has been completed, the USER will print or save an electronic copy and in any case keep these general conditions of sale, in compliance with the provisions of articles 3 and 4 of Legislative Decree 185/1999 on distance selling.

The USER’s right to compensation for damages or indemnity is excluded, as well as any contractual or non-contractual liability for direct or indirect damage to persons and / or things, caused by the non-acceptance, even partial, of an order.

Purchase method

The customer can only purchase the products present in Claudio Savoia’s electronic catalog de Klaus1991 at the time of placing the order and viewable online at, as described in the relevant information sheets.

It is understood that the image accompanying the description of a product may not be perfectly representative of its characteristics but may differ in color, size, accessory products shown in the figure. All purchase support information on the site is intended as simple generic information material, not referable to the real characteristics of a single product.

The correct receipt of the order is confirmed by Claudio Savoia’s Klaus1991 by means of an e-mail reply sent to the e-mail address communicated by the USER. The confirmation message will contain the date and time of execution of the order and an ‘Order Number’, to be used in any further communication with Claudio Savoia’s Klaus1991. The message reproduces all the data entered by the USER who undertakes to verify its correctness and to promptly communicate any corrections, according to the methods described in this document.

There are no limits relating to the minimum orders unless otherwise specified during the order acquisition confirmation phase.

Terms of payment

The payment methods provided are bank transfer and Paypal ©, visible even before proceeding with sending the order.

In case of cancellation of the order, both by the Customer and in the case of non-acceptance of the same by Claudio Savoia’s Klaus1991, the cancellation of the transaction and the release of the committed amount will be requested at the same time. Once the transaction has been canceled, in no case can the shop be held responsible for any damage, direct or indirect, caused by delay in the failure to release the amount committed by the banking system.

Paypal ©

PayPal is an online payment system.

By choosing this method, after clicking “Complete the payment with PayPal”, you are redirected to a page on the PayPal site where you can enter your Paypal account e-mail and password, in order to pay for the order.

For each transaction made with this method, a confirmation email is sent from PayPal.
The order amount is debited to the PayPal account at the time of the order acquisition.
In case of cancellation the amount is refunded to the customer’s PayPal account.

We only accept payments from users registered on the Italian PayPal site.

Advance Bank Transfer

In case of payment by bank transfer in advance, the order ordered by the customer will be kept busy until receipt of proof of bank transfer, to be sent to the addresses communicated at the time of order confirmation by fax or e-mail no later than 3 working days from the date of acceptance of the order.

The dispatch of what has been ordered will take place only upon the actual crediting of the sum due on the c / c press release which must take place within 7 working days from the date of acceptance of the order.